TERMS - CONDITIONS - LEGAL NOTICE

PREAMBLE

This website is operated by the company AMCelcius sarl, with its office registered at 8 Avenue de la Martelle – Zone Albipôle – F-81150 Terssac – France. Its registered in the registry of commerce and companies under the numbers Siret 521 992 461 00025 – VAT Intracom FR83521992461.

Director of the publication: Alexandre Michel
Contact: a.michel@celciusworld.com

These general conditions of sale and legal notices apply to all orders placed with the company AMCelcius for all items and services offered on the celciusworld.com website by natural persons. Consequently, the fact for any person to order a product offered for sale on the website of AMCelcius carries full acceptance of these terms and conditions of sale which the Customer acknowledges having read prior to his order.

AMCelcius reserves the right to modify at any time these terms and conditions of sale. Nevertheless, the General Conditions of Sale applicable to the order placed by a Customer on the AMCelcius Website are those accepted by the Customer at the time of placing the order.

 ARTICLE 1 : ENTIRETY

These General Conditions express the entirety of the obligations of the parties. In this sense, the Customer is deemed to accept without reservation all the provisions of these general conditions of sale.

 ARTICLE 2 : OBJECT

The purpose of these General Terms and Conditions is to define the rights and obligations of the parties in connection with the online sale of goods and services offered by AMCelcius to the Customer, the ordering, delivery, payment and use of services. made available by AMCelcius.

 ARTICLE 3 : SCOPE

These Terms and Conditions govern the sale of products on the day of placing the order by the customer. They apply to all AMCelcius ordering methods on celciusworld.com. Any other means of placing an order for Celcius products, in particular for orders intended for resale, distribution, making available in a commercial establishment, or more generally any order placed outside the celciusworld.com site, will be the subject of particular and defined general conditions between the parties.

ARTICLE 4 : ORDER

Every Client declares to have the capacity to contract under the conditions described below, that is to say to be emancipated minor or to have the legal majority and not to be protected within the meaning of article 488 of the Civil Code.
AMCelcius reserves the right to refuse any Order from a Customer with whom there is or would appear during the processing of an Order a dispute, in particular a dispute of payment.

ACCEPTANCE OF CONDITIONS BY THE CUSTOMER

These Terms may be read directly on celciusworld.com. On request of the Customer, they can also be sent by e-mail.

The fact for the Customer to tick the box “I accept the general conditions of sale”, before proceeding to the secure payment, constitutes an irrevocable acceptance which can be questioned only in the cases exhaustively envisaged in the present general conditions of sale. sale under the “right of withdrawal” paragraph. The Customer acknowledges by this act that he has read and understood these Terms and accept them.
The purchase of a Celcius product on this site also implies the acceptance of these Conditions which he acknowledges having read, understood and accepted in the conditions mentioned above.

PLACING AN ORDER

The particular Client can place his order with AMCelcius by internet 24 hours and 7 days a week, or by phone from Monday to Thursday from 9.30pm to 6.30pm and Friday from 9.30pm to 5.30pm.

The order process consists of several successive steps. Once the selection of products has been made and the basket validated, the Customer must:

– identify himself either by entering his email address and password which are strictly personal, or by mentioning all the information usually requested for an online registration.
– clearly indicate the information required for billing and delivery of the order. This concerns in particular the precise address of delivery as well as any restrictions of accessibility of the place of delivery (building, floor, digicode, etc.).
– indicate the delivery method chosen.
– finally, indicate the method of payment chosen.

Once the method of payment selected, the Customer must proceed to the payment of his order on the secure interface, which will formalize in a firm and definitive way the sales contract which binds him to AMCelcius.
Any order implies acceptance of prices and description of products available for sale. Any dispute on this point will occur in the context of a possible exchange and the guarantees mentioned below.
In any case, the online supply of the credit card number and the final validation of the order by the Customer will be proof of the order and the payment of the sums for the products selected in the order. This validation is worth signing and acceptance of all the operations carried out on celciusworld.com.

ORDER CONFIRMATION

An email is automatically sent to the customer to confirm the order taken provided that the email address indicated in the registration form does not contain an error.
The Customer must verify the completeness and conformity of the information he provides to AMCelcius. The latter can not be held responsible for any input errors and the consequences in terms of delay or delivery error. In this context, all costs incurred for the return will be borne by the Customer.

 ORDER TRACKING

The Customer can at any time check the status of his order by consulting the “My Account” section on celciusworld.com. This follow-up allows the Customer to know the processing status of his order, but also the state of shipping or delivery of his parcels. This last delivery follow-up is carried out in interface with the Internet means of follow-up of the carriers. AMCelcius can not be held responsible for unavailabilities, or errors that may affect the information provided by its carriers. AMCelcius strives, however, to make this information as clear as possible and to make transport as reliable as possible with its carriers. The Customer may at any time contact AMCelcius customer service to be informed of the follow-up of his order.

PROOF OF ORDER

The computerized registers, preserved in the AMCelcius computer systems under secure conditions, will be considered as proof of communications, orders and payments between the parties.

The filing of purchase orders and invoices is done on a reliable and durable support that can be produced as evidence.

ARTICLE 5 : PRODUCT INFORMATION

PRODUCT CHARACTERISTICS

The information, features, photographs and graphics presented on the websites or in the emails sent by AMCelcius are only given as an indication. In particular, the difference in perception of shapes and colors between the photographs or graphics presented and the products can not engage the responsibility of AMCelcius. AMCelcius will make every effort to ensure that the photographic representation of the products on celciusworld.com is as accurate as possible. It is possible, however, that the perception of the product or products does not fully correspond to the products.

AVAILABILITY OF PRODUCTS

AMCelcius only undertakes to honor orders received within the limit of available stocks of products. In the absence of availability of the Product or Products, AMCelcius agrees to inform the Customer at the time of ordering when the desired products are available.

Either to continue his order, the Customer confirms with this choice his agreement to receive the product or products as soon as they are available.

Availability may vary in a single day depending on the level of sales. AMCelcius performs a very frequent update of the availabilities. In case of unavailability of products, AMCelcius will notify the Customer by phone or email.

AMCelcius can not be held responsible for the breach of the contract concluded in case of force majeure, disruption or total or partial strike including postal services and means of transport and / or communications, flood, fire and natural disaster.

ARTICLE 6 : PRICES

The prices are indicated in euros all taxes included and are applicable only on the date of the order validated sent by the Customer.
The prices of AMCelcius suppliers being constantly evolving, the prices displayed on the website are subject to change at any time.
The prices of Celcius products do not include delivery charges, gift packaging fees, promotional offers (personal promo codes), indicated before the final validation of the order.

The prices take into account the French VAT applicable on the day of the order and any change of the legal rate of VAT will be automatically passed on the price of the products presented on the website, on the date stipulated by the decree of application. However, the prices can not be modified once the Customer’s order has been placed. Similarly, if one or more taxes or contributions, including environmental were to be created or modified, upwards or downwards, this change can be reflected in the selling price of items on the celciusworld.com website.
Orders destined for countries outside the European Union are not submitted to the French VAT prices quoted on the website for these orders are tax-free and therefore do not include VAT. However, these orders are subject to any taxes and customs fees of the country of destination.
The customer is also responsible for checking the import possibilities of products ordered under the law of the country of delivery. We recommend contacting the Customs Service for more information.

ARTICLE 7 : PAYMENT

MEANS OF PAYMENT

The Customer can pay his order online by credit card, Paypal or bank transfer. The Customer guarantees the company AMCelcius that he has the necessary authorizations to use the method of payment chosen by him, during the validation of the order form. The flow of purchases on the customer’s account is done at the time of processing the order.

AMCelcius implements all necessary means to ensure the security and confidentiality of data transmitted online. For this purpose, the website uses a secure payment method SSL (Secure Socket Layer) that allows the encryption of your bank details during their transmission on the network. You notice that the transmission is encrypted by a software program when the symbol of the padlock appears in your browser. The transaction is made through AMCelcius’ bank, which alone has the banking information provided on the website at the time of payment.

The company AMCelcius reserves the right to suspend any order management and any delivery in case of refusal of authorization for payment by credit card from the officially accredited bodies or in case of non payment. The AMCelcius company reserves the right to refuse to make a delivery or to honor an order from a Customer who has not fully or partially paid a previous order or with whom a payment dispute is in progress.

As part of an order verification process to ensure that no one uses the bank details of another person without his knowledge, the Customer may be asked to send by fax or by email the company AMCelcius a copy of an ID and a proof of address. The order will be validated only after receipt and verification by our services of the parts sent. Failing receipt of these documents within 15 days of placing the order, the latter will be deemed canceled by right.

BILL

The order form that the Customer establishes online or the order confirmation sent by email to the Customer by AMCelcius does not act as an invoice. AMCelcius agrees to send an invoice electronically automatically for each order. The invoice is not attached to the package.
AMCelcius keeps an electronic copy of each invoice.

TRANSFER OF OWNERSHIP

AMCelcius remains the owner of the Products ordered until their full payment by the Customer. The above provisions do not preclude, upon delivery of the Products, the transfer to the Customer of the risks of loss or deterioration of the Products subject to retention of title as well as any damage that they may cause. 

ARTICLE 8 : DELIVERY

DELIVERY AREAS

The geographical zone of delivery of the products proposed on the celciusworld.com site is the following one:

– France and DOM-TOM: metropolis, Corsica, Guadeloupe, Guyana, Martinique, Monaco, New Caledonia, French Polynesia, Saint Barthelemy, Saint Martin

– Europe: Germany, Andorra, Austria, Belgium, Bulgaria, Cyprus, Denmark, Spain, Estonia, Finland, Greece, Guernsey, Hungary, Canary Islands, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Montenegro, Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, United Kingdom, Serbia, Slovakia, Slovenia, Sweden, Switzerland

– World: Argentina, Australia, Bahrain, Brazil, Canada, China, South Korea, United Arab Emirates, Israel, Japan, Lebanon, New Zealand, Reunion, Russian Federation, Singapore, Taiwan, Turkey, and USA

Customer may contact AMCelcius customer service for more information on delivery terms in a specific country around the world.

Orders destined for countries outside the European Union are not subject to French VAT. However, they are subject to any taxes and customs charges of the country of destination. These costs and the related formalities are the responsibility of the customer / recipient. They are to be paid directly to the carrier upon delivery.

The customer is also responsible for checking the import possibilities of products ordered under the law of the country of delivery. We recommend contacting the Customs Service for more information.

DELIVERY SERVICES

The products are delivered to the address indicated by the Customer on the order form. The Customer must verify the completeness and conformity of the information he provides to AMCelcius. The latter can not be held responsible for any input errors and the consequences in terms of delay or delivery error. In this context, all costs incurred for the return of the order will be entirely the responsibility of the Customer.

AMCelcius can not be held responsible for delays in delivery due to errors or disruptions attributable to the carriers (including in particular in case of total or partial strike including postal services and means of transport and / or communications).

DELIVERY TIMES

Orders placed online through celciusworld.com are collected daily from Monday to Friday, except holidays. AMCelcius does its utmost to process and ship the same day any order placed before 11am, nevertheless the processing time and preparation of an order can be lengthened according to articles and last between 1 to 2 working days. Upon receipt of the email confirmation of shipment, the Customer may take into account the delays of the carriers announced below.

AMCelcius informs its Customers that these shipping times do not include Saturdays, Sundays and public holidays.

In the case of an order that includes one or more unavailable products and one or more products available, AMCelcius ships the order upon receipt of all products that constitute the order. If the Customer wishes to receive the products available immediately, it is advised to isolate these items in a separate order.

An email is automatically sent to the Customer at the time of shipment of the Products provided that the email address indicated in the registration form does not contain an error.

TIME AND TRANSPORT COSTS

Shipping times depend on delivery location, and are generally included over a period of 1 to 12 days from the day of shipment of the order.

AMCelcius informs customers of the delays announced by the carrier. The shipping costs are calculated according to the country of delivery at the moment of the basket and are definitively confirmed according to the mode of transport and the chosen destination of delivery, before the final validation of the order.

However, AMCelcius informs its Customers that the announced deadlines do not include Saturdays, Sundays and public holidays.

If it turns out that the shipping time can not be held, a new deadline will be communicated to the Customer, based on data known by AMCelcius.

MEANS OF DELIVERY IN METROPOLITAN FRANCE

Delivery by DHL Express Domestic service / Partner of AMCelcius

The delivery takes place within 1 to 2 days as soon as the order is ready to be shipped.

When placing your order, you must make sure you understand the conditions of access to the place of delivery and a telephone number where you are easily reachable. Your order is delivered against signature to the address indicated on the order form. The unpacking of the package and the packaging treatment are your responsibility.

MEANS OF DELIVERY OUTSIDE METROPOLITAN FRANCE

Delivery by DHL Express Worldwide or Economy / Partner of AMCelcius

In Europe and abroad, delivery is via DHL. The costs incurred depend on the country of destination, the weight and the total volume of selected articles. The fees and deadlines are indicated to the Customer before the final validation of his order.

Orders destined for countries outside the European Union are not subject to French VAT. However, they are subject to any taxes and customs charges of the country of destination. These costs and the related formalities are the responsibility of the customer / recipient. They are to be paid directly to the carrier upon delivery.

The customer is also responsible for checking the import possibilities of products ordered under the law of the country of delivery. We recommend contacting the Customs Service for more information.

CONDITIONING

The products are packaged in such a way as to respect the standards of transport of vigor, and to ensure an optimal protection of the products during their delivery. The Customer is asked to respect these same standards when returning a product either during an after-sales service, or during a return for convenience. In case of a product return, if we find that the product returns to us damaged due to a packing of insufficient quality, AMCelcius will be able to decide to refund only partially the product or to refuse to refund it in case of impossibility of resale in the state.

CUSTOMER RESPONSIBILITY FOR VERIFICATION OF PARCELS AT RECEIPT

AMCelcius recalls that it is the responsibility of the Customer to inspect his parcels upon receipt in the presence of the deliveryman and immediately notify the carrier and customer service AMCelcius any abnormality found (shock, damaged package, delivery date not in accordance with normal deadlines In the event that such statements were not made on the delivery bill presented to the Customer by the carrier, no claim relating to the condition of the parcel (s) could be accepted a posteriori by AMCelcius.

DELAYS OF DELIVERY RELATED TO THE CARRIER

In the case of a delay of delivery compared to the deadlines announced by the carriers, the Customer must contact in priority the carrier. If necessary, the Customer may contact the AMCelcius Customer Service by telephone or email to open a litigation or investigation file to search the parcel.

Very rarely, it happens that a package can be lost temporarily. The delays imposed by the carriers imply that the Customer declares the non-delivery of his order within 10 days of the receipt of the AMCelcius dispatch notice. Under these conditions, AMCelcius is responsible for making the necessary complaints to the carrier concerned. Once the complaint and the opening of investigation made, it can run a period of 3 to 4 weeks to have a return of the carrier.

If the parcel is found, it will be redirected immediately to the delivery address indicated by the Customer. In the event that the package was not found, the Customer may then request the return of the same product (within the time of availability), at the expense of AMCelcius, or the refund of the amount paid. If the ordered product (s) were no longer available at this time, AMCelcius will refund the amount of the products concerned by the carrier’s loss.

ARTICLE 9 : RIGHT OF WITHDRAWAL, RETURN AND EXCHANGE

In the context of distance selling (without the simultaneous physical presence of the parties), according to Article L 121-20 of the French Consumer Code, the Customer has a period of fourteen clear days to exercise his right of withdrawal without have to pay penalties, except for the cost of returning the products concerned. This period runs from the day the goods are received by the Customer.

The return request can be made:

– By contacting AMCelcius customer service, by the contact form, by email or by telephone, which will indicate to the Customer how to proceed.
AMCelcius suggests to the Customer to return the products by registered mail or with additional insurance, guaranteeing, where appropriate, compensation for the products at their true market value in the event of theft or loss of this commodity. In all cases, the return is made at the risk of the Customer. It will be up to the customer to keep any proof of return. The return costs are the responsibility of the customer, who is free to choose the shipping method.
In the event of an error attributable to AMCelcius (defective item or order picking error), AMCelcius will bear the cost of returning the item. The customer must send the invoice of the carrier to AMCelcius to obtain compensation.

Returned products must be intact, in perfect condition for resale, in their original packaging. They must not have been used, or have undergone any deterioration so minimal as it and in a state of perfect cleanliness. Any product that is damaged, incomplete, or whose original packaging is damaged, will not be refunded or exchanged.

This right of withdrawal is exercised without penalty, with the exception of transport costs which remain the responsibility of the Customer. In the event of the exercise of the right of retraction, the Customer can request the refund of the sums paid. The refund does not include shipping or return costs. In the event of a refund request, AMCelcius will make every effort to reimburse the Customer within 30 days.

ARTICLE 10 : GUARANTEES

Celcius products have a contractual guarantee of 2 years from the date of purchase.

Pursuant to Article 4 of Decree No. 78-464 of March 24, 1978, the provisions of the present can not deprive the Customer of the legal guarantee which obliges the professional salesman to guarantee it against all the consequences of latent defects of the sold thing .

The Customer is expressly informed that the company AMCelcius is the manufacturer of the products presented as part of the website celciusworld.com, within the meaning of the law n ° 98-389 of May 19, 1998 and relating to the responsibility for defective products.

The responsibility of AMCelcius can not be held liable for failure to comply with the legislation of the country where the products are delivered. It is up to the customer to check with the local authorities the possibilities of importing or using the products or services that you intend to order.

ARTICLE 11 : LIABILITY

The products offered comply with the French legislation in force and the standards applicable in France. The responsibility of AMCelcius can not be engaged in case of non-compliance with the legislation of the country where the product is delivered. It is the Client’s responsibility to check with the local authorities the possibilities of importing or using the products you intend to order.

The responsibility of AMCelcius can not be engaged for the inconveniences and damages related to the use of the Internet network such as a break in the service, the presence of computer viruses or external intrusions and more generally all cases qualified as force majeure or by third parties by the courts.

Hypertext links may link to other sites than celciusworld.com. AMCelcius disclaims all liability in the event that the content of these sites contravenes the legal and regulatory provisions in force.

ARTICLE 12 : FORCE MAJEURE

Neither party will have failed in its contractual obligations, to the extent that their execution will be delayed, hindered or prevented by a fortuitous event or force majeure.

Will be regarded as fortuitous event or force majeure all facts or circumstances irresistible, external parties, unpredictable, inevitable, independent of the will of the parties and which can not be prevented by the latter, despite all efforts reasonably possible.

The party affected by such circumstances will notify the other within ten business days of the date on which it became aware.

The two parties will then approach, within a month, unless impossible due to force majeure, to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued.

If the case of force majeure has a duration greater than three months, these terms and conditions may be terminated by the injured party.

Expressly, are regarded as case of force majeure or fortuitous cases, besides those usually retained by the jurisprudence of the French courts and tribunals:

– Total or partial strikes, internal or external to the company, the blocking of means of transport or supplies for any reason, the governmental or legal restrictions, the computer breakdowns, the earthquakes, the fires, storms, floods, lightning;

– The shutdown of telecommunication networks or difficulties specific to telecommunication networks external to Customers.

ARTICLE 13 : NOMINATIVE DATAS

Visitors or Customers of the celciusworld.com website have at any time a right to access, modify, rectify and delete data concerning them pursuant to Article 34 of the French Data Protection Act. January 6, 1978 and more recently regarding protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

AMCelcius undertakes never to disclose, to anyone, the personal data, total or partial of its customers registered or having made a purchase on the site celciusworld.com.

AMCelcius uses data collection systems such as cookies. The cookie is a computer file stored on the hard disk of the user’s computer. Cookies allow to report a previous visit of the user on the site and to link the user to his personal data left on the site, in particular in the context of the identification of the order basket.

AMCelcius informs its Customers that the processing of this personal and / or personal information has been declared to the CNIL under the number ____________ (outstanding as of June 5th 2018).

ARTICLE 15 : INTELLECTUAL PROPERTY

All content (texts, comments, works, illustrations, images, videos, graphics, sound … including the underlying technologies used) displayed on this website is reserved under copyright and for intellectual property and for the world. As such and in accordance with the provisions of the Code of Intellectual Property, only private use is allowed, subject to different or even more restrictive provisions of the Code of Intellectual Property. Any other use is constitutive of counterfeit and sanctioned under the Intellectual Property without prior authorization of AMCelcius. Any total or partial reproduction of the AMCelcius catalog is strictly prohibited.

Anyone with a website wishing to place on his website a simple link directly to celciusworld.com must request permission from AMCelcius. An authorization given by AMCelcius will not constitute in any case an implicit agreement of affiliation and will in no case be given definitively. Upon request from AMCelcius, this link must be removed.

ARTICLE 16 : ENTIRE CONDITIONS

A change of legislation, regulation or court decision making one or more clauses of these Terms and Conditions null and void can not affect the validity of these Terms and Conditions. Such a change or statement could in no way allow the Customer to not respect these Terms and Conditions.

If a condition was not explicitly mentioned, it would be considered as governed by the practices in force in the sector of distance selling whose companies are headquartered in France.

The relations between the company AMCelcius and the Customer are governed exclusively by these conditions to the exclusion of any other condition appearing on the website celciusworld.com.

ARTICLE 17 : DURATION AND APPLICATION

These Conditions apply throughout the duration of online services offered by the company AMCelcius. They can be modified at any time by AMCelcius. The applicable Conditions are those in force on the date of the registration of the order.

ARTICLE 18 :TERRITORIALITY AND APPLICABLE LAW

Sales of AMCelcius products are subject to French law. In the case of a particular Client, any dispute relating to the existence, interpretation, execution or breach of the contract concluded between AMCelcius and the Customer, even in the event of multiple defendants, will, in the absence of amicable agreement, of the exclusive jurisdiction of the court of the domicile of the Customer. In the case of a Professional Client, any dispute relating to the existence, interpretation, execution or breach of the contract concluded between AMCelcius and the Client, even in the case of multiple defendants, will, in the absence of amicable agreement, of the exclusive jurisdiction of the courts of Toulouse – France.

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